Date: | December 16, 2009 |
---|---|
Location: | DC 1331 |
Time: | 1:30 |
Chair: | Gabriel Esteves |
Date: | January 6, 2010 | January 13, 2010 | January 20, 2010 | January 27, 2010 |
---|---|---|---|---|
Location: | DC 1304 1:30 | DC 1304 1:30 | DC 1304 1:30 | DC 1304 1:30 |
Chair: | Eugene Greene |
Elodie Fourquet |
Marshall Hahn |
Craig Kaplan |
Technical Presentation: | Cherry Zhang |
Gabriel Esteves |
Elodie Fourquet |
Eugene Greene |
Mike Terry |
Title : Usability in the Free/Open Source Software Community
Abstract: In the past 10 years, the free/open source software (FOSS) community has demonstrated effective new ways to develop software. However, it is just beginning to develop practices to address usability needs. In this talk, I describe results from an interview study of 27 individuals, from 11 different projects, that examined how FOSS developers think about, act on, and are motivated by usability issues. Our results show that FOSS developers possess rather sophisticated notions of software usability, similar to those found in HCI textbooks. Results also reveal that the primary motivator for attending to usability is the high quality, positive feedback received from respected end-users during development, rather than the desire to increase the software?s user base, as is commonly perceived. Finally, I describe some of the unique ways we found FOSS developers attend to usability issues, including the use of "reference users," or users close to the project who provide continual feedback on emerging designs. Collectively, these findings suggest a need to reconceptualize HCI methods to better integrate with the distinct reward structure and work practices of FOSS development. |
---|
Also see other Math and CS postings.